Terms and Conditions

Flour and Spoon Terms and Conditions

Reservation Policy:

We accept reservations without an additional fee, requesting they be made only if you plan to visit Flour and Spoon.

Payment Terms:

All major forms of payment are accepted without any service charge.

Menu and Pricing:

Our menu is seasonally updated, and prices may change. Updated prices will be available in-store.

Takeout and Dining In Policies:

Takeout orders have no specific rules but responsible recycling is encouraged. No dress code for dining in; well-behaved dogs and children are welcome. Reserved tables are held for 15 minutes, and dining time is limited to 90 minutes.

Refund and Allergies:

Refunds are case-by-case. Notify us of allergies for a safe dining experience.

Privacy Policy:

Customer data is securely handled. We don't store payment details. Our website uses cookies for analytics only, and we don't share information.

Alcohol Policy:

Challenge 25 policy for alcohol sales. Only alcohol from Flour and Spoon can be consumed on the premises.

Intellectual Property:

All website content is owned by Flour and Spoon. Written consent is required for material distribution. "Flour and Spoon" is a registered trademark.

Health and Safety:

Follow common health and safety practices. Flour and Spoon is not responsible for lost or damaged items during your visit.

By making a reservation, placing an order, or visiting Flour and Spoon, you agree to abide by these terms and conditions. These terms are subject to change, and any updates will be posted on our website. Thank you for choosing Flour and Spoon!

Baking Classes Terms and Conditions

Age Requirements:

Children under 16 must be accompanied by an adult participating in the workshop. Disruptive behavior may result in removal.

Health & Safety:

Wear flat, non-slip shoes and covered toes. No liability for clothing damage. Do not attend if unwell. Cover open wounds.

Special Dietary Requirements & Food Allergies:

Course content isn't tailored for dietary needs. Vegetarian options available. Inform us of allergies, disabilities, etc., in advance.

Lateness:

Arrive promptly; latecomers may not join or receive a refund. Full payment is required at the time of booking.

Delivery, Workshops & Gift Vouchers:

Confirmation and gift vouchers will be sent via email. Flour and Spoon is not liable for personal possessions. Course materials are for personal use only.

Cancellations:

Cancellations must be in writing. Refunds available up to two months before the course with an administration charge. No refund or reschedule within two months.

Travel Insurance:

We recommend travel insurance for unforeseen circumstances preventing course attendance.

Gift Vouchers:

Refunds, exchanges, or cash conversions for gift vouchers are not available. Vouchers are transferable and valid for one year.

Cancellations by Flour and Spoon:

We may cancel a course, offering a transfer or replacement vouchers. We're not liable for third-party costs.

Refunds:

No refund if you fail to attend. Refunds made to the initial payment source.

Privacy Policy:

We don't store credit card details or share customer details with third parties.

By attending a Flour and Spoon class, you agree to abide by these terms and conditions. These terms are subject to change, and any updates will be posted on our website. Thank you for choosing Flour and Spoon!

Edited - 23.01.2024